Now Hiring - Account Manager Security Retail in Aventura, FL

Account Manager Security Retail

Overview

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!

Job Description

Security Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

Essential Functions

• Security Operations Management:

• Oversee and manage all security operations
• Develop and implement comprehensive security policies and procedures
• Ensure compliance with local, state, and federal regulations related to security
• Conduct regular risk assessments and implement appropriate mitigation strategies
• Maintain accurate security records, incident reports, and documentation
• Provide weekly activity summaries to the client

• Team Leadership and Supervision:

• Recruit, train, and supervise a team of security personnel
• Provide leadership, guidance, and support to the security team
• Conduct performance evaluations and implement professional development plans
• Foster a culture of professionalism, integrity, and exceptional customer service

• Security Systems and Technology:

• Manage and maintain all security systems, including CCTV, access control, Heliaus Workforce Management System, and alarms
• Coordinate with external vendors for system upgrades, maintenance, and repairs
• Always ensure the availability and functionality of security equipment

• Emergency Preparedness and Response:

• Develop and implement emergency response plans and procedures
• Conduct regular drills and exercises to test the effectiveness of emergency protocols
• Coordinate with local law enforcement, fire, and emergency services agencies
• Provide guidance and support during crisis situations and maintain calm and orderly operations

• Customer Relations and Communication:

• Establish and maintain positive relationships with residents, guests, and stakeholders
• Address security-related concerns, inquiries, and complaints in a timely and professional manner
• Communicate security updates, policies, and procedures effectively to all relevant parties
• Collaborate with property management and other departments to ensure seamless operations

Qualifications

• Extensive knowledge of security principles, practices, and technologies
• Strong leadership skills with the ability to motivate and supervise a diverse team
• Excellent problem-solving and decision-making abilities
• Exceptional verbal and written communication skills
• Proficiency in using security systems, such as CCTV, access control, and alarm systems
• Familiarity with local, state, and federal security regulations and standards
• Schedule flexibility to meet the demands of the site during events and holidays and work at least one weekend day a month
• Ability to develop and grow customer relationships
• Experience in hiring, developing, motivating and retaining quality staff
• Previous payroll, billing and scheduling experience preferred

$85,000 Annual Salary

Perks and Benefits:

• We offer attractive Pay Options! DailyPay, WeeklyPay…
• Health insurance and 401k plans for full-time positions
• Flexible part time and full-time schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Minimum Requirements:

• Be at least 21 years of age
• A minimum of 5 years of experience in security management, preferably in a retail setting
• Previous Contract Security, facilities management, military or law enforcement experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver's license will be required for driving positions only

Client: premier shopping dedstination in North Miami Beach with 300+ boutiques, 50+ dining options, and 20+ museum-quality art pieces.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: [please apply online]

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: [please apply online] class="jobSectionHeader"> Requisition ID 2[please apply online]979